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Level 2 Diploma in Business Administration

The Level 2 Diploma in Business Administration is a comprehensive qualification designed to help learners gain the knowledge and skills necessary for a career in business administration. This course is ideal for individuals looking to build competence in key administrative tasks, including communication, managing information, and supporting business operations. It is well-suited for those already in employment or seeking roles such as an Administrator, Business Support Officer, Office Junior, or Receptionist.

Level 2 Diploma in Business Administration

£1,800.00 Regular Price
£1,500.00Sale Price
  • Mandatory Units:

    Module 1: Communication in a Business Environment:

    • Develop the skills to communicate effectively with internal and external stakeholders through various channels, including emails, meetings, and presentations.
    • Assessment: Practical tasks and written assignments.

    Module 2: Understand Employer Organisations:

    • Gain knowledge about different types of organizations, including their structures, cultures, and how they operate.
    • Assessment: Written examination and portfolio evidence.

    Module 3: Principles of Providing Administrative Services:

    • Learn the principles behind delivering effective administrative services, such as organizing meetings and managing diary systems.
    • Assessment: Competency-based assessments and portfolio evidence.

    Module 4: Principles of Business Document Production and Information Management:

    • Understand how to produce business documents, manage information securely, and ensure compliance with organizational standards.
    • Assessment: Written and practical assessments.

    Module 5: Manage Personal Performance and Development:

    • Learn to manage your time, set personal goals, and continuously develop your skills for professional growth.
    • Assessment: Competency-based assessment through workplace tasks.

    Module 6: Develop Working Relationships with Colleagues:

    • Build effective working relationships, understand team dynamics, and collaborate efficiently in the workplace.
    • Assessment: Practical observation and portfolio evidence.

    Optional Units (Examples):

    Module 7: Administer the Recruitment and Selection Process:

    • Learn the fundamentals of supporting recruitment processes, including advertising vacancies, shortlisting candidates, and managing interview schedules.

    Module 8: Organise Business Travel or Accommodation:

    • Gain skills in arranging travel and accommodation for business purposes, ensuring cost-effectiveness and compliance with company policies.

    Module 9: Handle Mail:

    • Learn to manage both incoming and outgoing mail, including electronic communications, ensuring accurate and timely distribution of information.
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