Level 3 Diploma in Business Administration

Mandatory Units:

Module 1: Communicate in a Business Environment:

• Develop the skills to effectively communicate with internal and external stakeholders using appropriate methods, both written and verbal.
• Assessment: Portfolio-based assessment with evidence of workplace communications.

Module 2: Manage Personal and Professional Development:

• Learn to set personal goals, identify training needs, and manage your career progression within a business context.
• Assessment: Competency-based tasks including reflective writing and planning documents.

Module 3: Principles of Business Communication and Information:

• Explore the principles of business communication, including different models, methods, and media for effective information dissemination.
• Assessment: Onscreen testing or portfolio evidence.

Module 4: Principles of Administration:

• Understand key administrative principles, such as organizing meetings, diary management, and health and safety in an office environment.
• Assessment: Written assignments and portfolio tasks.

Module 5: Principles of Business:

• Study broader business processes, including financial management, marketing principles, and innovation within a business context.
• Assessment: Onscreen testing or portfolio-based assessment.

Optional Units (Examples):

Module 6: Contribute to the Improvement of Business Performance:

• Learn how to assess and improve business processes, identifying areas for operational efficiency.

Module 7: Negotiate in a Business Environment:

• Develop negotiation skills and learn strategies to achieve win-win outcomes in various business contexts.

Module 8: Manage Team Performance:

• Learn how to monitor and improve the performance of teams, setting clear goals and providing effective feedback.

Module 9: Prepare Specifications for Contracts:

• Understand the key elements of contract management and the skills necessary to prepare and manage business contracts.